CAREER OBJECTIVE

To acquire a position in which I will develop my skills and educational experience into a career as a computer technician.

HARDWARE EXPERIENCE

• Experience building and upgrading IBM compatible computers including installation of hard drives, memory, processors, motherboards, power supplies, CD-ROM drives, modems, network cards and sound cards.
• Troubleshot and repaired IBM compatible computers - tested every component in the computer to diagnose problem including software errors or corruption.

• Administered and setup a network of twenty workstations using Windows 95, 98, NT Workstation and NT Server. RJ-45 cable - Able to create twisted pair and crossover cables.
• Printer Server - Installed and managed an Intel print server
• Proxy Server - Installed and configured Wingate proxy server.
• NT Server - setup a primary and a backup domain controller, stand alone server, web server and created a trusted relationship between three servers.

• All MS Windows based operating systems - Setup and ran Windows 95, 98, NT Workstation and Server on IBM Computers.
• MS-DOS - Installed and ran MS-DOS commands.
• MS Excel 97 - Created simple spreadsheets.
• MS Word 97 - Created simple documents Microsoft FrontPage 97 and 98 - Designed complicated web pages.
• WordPerfect - Used for the creation of memos and file searches.
• Electronic Workbench - Designed and tested complicated and simple circuits.

• Soldering - Soldered simple power supply circuit.
• Troubleshot DC, AC and Digital circuits.
• Instruments Used - Oscilloscope, Waveform Generator, Pulse Generator and Digital Voltmeter.

• Customer Service - Able to handle customer needs and questions.
• Product Knowledge - Gain knowledge by researching the product through the Internet.
• Selling Skills - Able to provide a good or service to the customer in a non-aggressive way.
• Product Merchandising - Able to display a product neatly and orderly on the sales floor.

CompUSA, Springfield, NJ
Upgrades Sales Associate
July 17, 1999 - Present

• Provide customers with knowledge about their computers and assist in their purchasing needs.
• Diagnose computer problems for the customer so the technician is able to quickly repair the computer.
• Also handled cash in a computerized system.

• Data entry, filing and case research through Internet and/or library.

• Assisted faculty in electronics labs requiring the personal supervision of students.
• Troubleshot complicated and simple circuits.
• Administered, designed and implemented a network of twenty workstations with the use of Windows 95, 98, NT Workstation and NT Servers.

• Provided the customer with a friendly way of selling a product.
• Stocked the sales floor with the merchandise in an organized manor.
• Assisted the front end as a cashier.

• Major: Electro-Mechanical Engineering Technologies / Robotics / Computer Service Degree: Associates in Applied Science, GPA: 3.45.  Major courses included DC, AC, Digital, Microprocessor, and Semiconductor Circuits,  PC and Networking Technology, Robotics.